Shipping policy

TOUCHÉ BODY IMAGE™

SHIPPING POLICY

Effective Date: June 12, 2026

Thank you for shopping with Touché Body Image™ and Touché Kitty Kits™. We appreciate your support and are committed to delivering your order as quickly and efficiently as possible.

ORDER PROCESSING

All orders are processed within 2–5 business days (excluding holidays) after your order is placed.

Please note that processing times may increase during:

  • Product launches
  • Sales events
  • Holidays
  • High-volume order periods

Customers will receive a shipping confirmation email with tracking information once their order has been shipped.

SHIPPING METHODS

We currently ship within the United States using reputable carriers such as:

  • USPS
  • UPS
  • FedEx

Shipping options and rates are calculated at checkout based on your location and selected shipping method.

ESTIMATED DELIVERY TIMES

Estimated delivery times begin after order processing has been completed.

Standard Shipping

3–7 Business Days

Expedited Shipping

1–3 Business Days

Please note that delivery times are estimates and are not guaranteed.

SHIPPING ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information at checkout.

Touché Body Image™ is not responsible for delays, lost packages, or additional shipping charges resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Undeliverable addresses
  • Refused deliveries

If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

LOST, STOLEN, OR DELAYED PACKAGES

Once a package has been transferred to the shipping carrier, Touché Body Image™ is not responsible for:

  • Lost packages
  • Stolen packages
  • Carrier delays
  • Weather-related delays
  • Delivery errors by the carrier

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly and file a claim when applicable.

DAMAGED ORDERS

If your order arrives damaged, please contact us within 48 hours of delivery.

Email: cs@touchebodyimage.com

Please include:

  • Order number
  • Photographs of damaged items
  • Photographs of the shipping package

Failure to report damage within 48 hours may result in denial of replacement requests.

ORDER CHANGES & CANCELLATIONS

Because orders are processed quickly, we cannot guarantee modifications or cancellations after an order has been submitted.

Once an order enters processing, it cannot be canceled.

INTERNATIONAL SHIPPING

At this time, Touché Body Image™ ships only within the United States.

International shipping may become available in the future.

RETURN & REFUND POLICY

Due to the intimate and personal nature of our products, all sales are final.

For health and sanitary reasons:

  • No Returns
  • No Refunds
  • No Exchanges

Please review our Return & Refund Policy for complete details.

CONTACT US

For shipping questions or concerns, please contact:

Touché Body Image™
Email: cs@touchebodyimage.com
Website: www.touchebodyimage.com

👑 Touché Body Image™
Touché Kitty Kits™

Your Ritual. Your Power. Your Crown.